A customized AI Concierge
trained to mirror your style and brand
Deliver your personal touch and local expertise to every guest — automatically. Your tone, your rules, your recommendations. Always on.
Get started in minutes
Our streamlined onboarding gets your AI concierge up and running fast.
Setup
Customize your concierge
Share your property's personality, house rules, and local recommendations. Takes just minutes.
Welcome
Guests feel at home
From the moment they arrive, your AI concierge provides instant, personalized assistance.
Delight
Everyone wins
Guests get 5-star service. You get peace of mind. Reviews improve. Everyone's happy.
Let your guest experience scale —
without losing your touch
Responds instantly in your voice, shares your local knowledge, and flags guest issues before they escalate.
Your concierge notices when something's wrong
Before that AC complaint becomes a bad review. Before three guests mention the same issue. Your AI watches for patterns, flags problems, and alerts you to what matters most.
Your concierge speaks their language
Whether they ask in French, Mandarin, or Portuguese. Your property's personality translates perfectly, maintaining your voice across 50+ languages automatically.
You see everything happening
Every conversation, every trend, every opportunity to delight. One dashboard shows you exactly what's happening with your guests, in real-time, so you're always in control.
Your command center for guest experience
One dashboard. Every conversation. All insights. Take control with real-time monitoring and intelligent alerts.
Live Conversations
AC seems to be making noise...
Restaurant recommendations?
Emerging Trends
3 guests mentioned slow connection today
Guests asking about extended hours
Guest Memory
Returning guest • 4th stay
Prefers room 412, vegan breakfast
Business traveler • 2nd stay
It's more than automation.
Lunara learns how you host — your voice, your values, your approach. Then it carries that forward to every guest so you don't have to.